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We are asked a lot of industry-related questions here at ACTOOLSOURCE, and we’ve compiled our most frequently asked questions here so that hopefully you will find the solutions to any concerns or issues you may have with the products we service.
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[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_toggle title=”1. Who are you and what do you do?” open=”true” css_animation=”top-to-bottom”][udesign_icon_font name=”fa fa-comment”] ACTOOLSOURCE is a manufacturers representative agency. Our responsibility is to be the direct line of contact between our customers and the manufacturer. We are committed to being visible in the Canadian marketplace through trade shows, counter days, direct education to the customer, as well as being available to answer any and all question related to the lines we represent.[/vc_toggle][vc_toggle title=”2. What territory do you cover?” open=”true” css_animation=”top-to-bottom” name=”“fa”][udesign_icon_font name=”fa fa-comment”] ACTOOLSOURCE represents our 5 manufacturers across all of Canada.[/vc_toggle][vc_toggle title=”3. If I need to have my Yellow Jacket equipment serviced, how long will I be without it?” open=”true” css_animation=”top-to-bottom” name=”“fa”][udesign_icon_font name=”fa fa-comment”] Our service technicians strive to have your tool serviced and on its way back to you within 3 business days of it arriving at our facility.[/vc_toggle][vc_toggle title=”4. Is there a cost to inspect my equipment?” open=”true” css_animation=”top-to-bottom” name=”“fa”][udesign_icon_font name=”fa fa-comment”] Inspections are completed at no expense. A detailed cost of repair, including parts and labour, is provided before service is completed.[/vc_toggle][vc_toggle title=”5. Where can I bring my Yellow Jacket tool to have it serviced?” open=”true” css_animation=”top-to-bottom” name=”“fa”][udesign_icon_font name=”fa fa-comment”] Any authorized Yellow Jacket distributor will ship directly to us for service. ACTOOLSOURCE is the only authorized Yellow Jacket repair facility in Canada.[/vc_toggle][/vc_column][/vc_row]